With Zebrix Queue, reduce waiting time and improve your customers service

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Improve

Improve
your reception

Thanks to the integration of a kiosk, you can ask your visitors about their needs and direct them according to their answers.

Reduce

Reduce
waiting time

Thanks to better orientation and identification of your needs, you can reduce waiting and processing times.

Boost

Boost sales
at outlets

By reducing waiting times, you can improve the quantity of requests processed and increase your performance in terms of sales.

With zebrix No more long queues

Discover our new queue management solution, based on the Samsung Kiosk. Thanks to its advanced functionalities, our system enables you to offer your customers and visitors a smoother, more transparent experience, thanks to estimated waiting times. With our spontaneous appointment booking system, your customers register on a kiosk on arrival and receive a numbered ticket. They will be called clearly and precisely on an announcement screen, and can also be informed on their ticket of the estimated waiting time or the number of people ahead of them. Once your visitors are aware of this information, their waiting time can be capitalized on within your establishment, giving you more sales opportunities.

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Guide your customers to the services they need
and improve your performance

 

The Queue Manager enables your customers or visitors to select the reason for their visit and specify whether or not they have an appointment. With this information, they'll be efficiently redirected to the counters or staff who can best assist them, offering personalized service and a seamless customer experience. Observe detailed traffic statistics at all times: the time it takes to process a visitor's request, the number of visitors per skill requested, and the average waiting time. This information enables you to optimize your resource allocation and better plan your operations. By analyzing this strategic data, you can improve the performance of your services and ensure maximum customer satisfaction.

 
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Notify your visitors by SMS

With Zebrix Queue Manager Solution offer your visitors a more personalized experience by activating Queue Manager's SMS functionality. By sending them a specifically addressed message, they'll be informed in real time when their appointment is ready, even if they're momentarily absent or the announcement screen isn't visible. Simplify their journey, reduce their waiting time, and make every visit a smooth, enjoyable experience. Optimize the efficiency of your waiting areas by activating Queue Manager's SMS functionality. By informing your visitors as soon as their appointment is ready, you'll also reduce congestion and decongest crowded waiting areas.

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Take advantage of digital signage to deliver powerful messages

Complementing the benefits of the Queue Manager, use your visitors' call screens for dynamic communication. Broadcast messages, promotions, information and invitations in real time, reinforcing your brand image and capturing your audience's attention. Take advantage of this flexibility for targeted, high-impact communication, turning waiting times into strategic opportunities. Make Queue Manager and digital signage your winning duo for an enhanced customer experience.

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The kiosk, an innovative self-service kiosk

Take advantage of Samsung's turnkey interactive kiosk, perfectly compatible with the zebrix solution, to manage your queues and make ordering easier for your customers. 
The Samsung Kisok benefits from a compact, modern design that allows it to be used in 3 modes: floor, counter or wall-mounted. Would you like to find out more about the SAMSUNG Kiosk?

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One solution for many industries

Retail-1

Retail

Santé

Health

Corporate

Administrations

Gouvernement

Public Sector

Want to learn more about Zebrix ?

Take advantage of a 20' demo with a Zebrix expert to discover all the benefits of the solution

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